Parents may withdraw a student at any time. This option is available through the parent account.
Sign in through the Acellus App, then select “Manage Enrollments”.
Use the toggle to the right of the student’s details to deactivate the student.
A window will pop-up asking you would like to temporarily pause your student’s enrollment. If you are just taking a short break, set a reactivation date and your student’s account will be paused.
If you need to cancel your student’s account, select the option to withdraw.
Once the account has been canceled, the student will be marked as withdrawn in the parent account.
Parents can still request transcripts for a withdrawn student.
To re-enroll a student who has been withdrawn, click the grey toggle option. A tuition payment will be required to enroll.
If you would like to cancel the account for all your active students, use the ‘Cancel Account’ option under BILLING DETAILS.