How to Withdraw a Student
Use the toggle to the right of the student’s details to deactivate the student.
A window will pop-up asking you would like to temporarily pause your student’s enrollment. If you are just taking a short break, set a reactivation date and your student’s account will be paused.
If you need to cancel your student’s account, select the option to withdraw.
- We recommend that you print or save any student records needed before completing withdrawal. Once withdrawn, your student’s grades and course progress will be archived immediately. You may un-archive the student’s records by making a payment to re-activate. All of the student’s work will be saved if you decide to re-enroll at a later date.
Once the account has been canceled, the student will be marked as withdrawn in the parent account.
Parents can still request transcripts for a withdrawn student.
To re-enroll a student who has been withdrawn, click the grey toggle option. A tuition payment will be required to enroll.
If you would like to cancel the account for all your active students, use the ‘Cancel Account’ option under BILLING DETAILS.